Policies
Purchase Policy
All item prices are listed on site & may vary at any time
Credit Cards Accepted - Visa, Master Card, DiscoverCertified Funds - are accepted but must be mailed & may be held until cleared due to the rise in internet fraud we have been forced to take this precaution.Cod - no cod shipments at allCash - cash sales are only permitted if item is being picked up & is in stock if the item is a special order or transfer it must be paid in full up front.Paypal - All payment via paypal are accepted if using there e-check option your shipment may be held up to 4 days until e-check clears normal paypal credit card or balance transactions have no hold
Shipping Policy
All items that are in stock will ship the same day payment is cleared up to 3:00 p.m. Payments received after this time will ship the following day. Any orders submitted on the weekend will ship the next business day.
WARRANTY DISCLAIMER & REGISTRATION
Complete Product Warranty Disclaimer and Warranty Registration information can be viewed and/or downloaded for printing.
If you have any questions regarding Powertrain Products, Inc warranty, please use the online form to Contact Us, or phone (888) 842-0023 Monday through Friday between the hours of 8:30am and 5:00pm EST.
Click here to download Warranty, Disclaimer & Warranty Registration
Click Here for Details
Return Policy
In Stock Items-All return must be authorized first the customer is responsible for all freight on cancelled orders regardless of the reason it is cancelled. When you call you will receive a cost of total deduction to cover freight charges both ways.
Special Order Items- All special order or special build items are not returnable for credit these sales are final so please ask any questions up front.
If you have any questions we encourage you to ask before paying for any item we are here Monday - Friday 8:30-5:00 to answer any & all question. Also in most cases emails on the weekend or holidays will be answered within 24 hours.
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Knowledge Base
Enginebuyersguide
