I had and in incredibly wonderful experience dealing with Powertrain Products. From the initial contact through delivery of a new engine, the individuals I spoke to were extremely helpful in making a difficult situation an easy one to resolve. The pricing was very fair and the order processed very expeditiously. I like the fact that they said they wanted to check over the engine very thoroughly before sending it out. 'My Mechanic' (the facility where I had it installed) even commented how professional the engine looked (shrink wrapped on a pallet upon arrival). He said you don't see that very often. I would certainly not hesitate recommending. Powertrain Products. They were awesome to deal with.
I was treated with respect, everything was done in a timely manner, the reman engine was of very high quality.
I was really surprised that is was such a simple process. After 2 calls to get all the details about the engine I wanted,I called back to order and it was simply a 5-6 minute call and the order was placed. Shipping was fast and return of the core was no problem. The customer service was top notch and so far the product has been all I expected.
I can't say enough about the Products and service, you guys are the best and I recommend you to anybody who is looking for motor or transmission.
I bought rebuilt engine for my 96 Ford Explorer and has it shipped to my mechanic. My mechanic was amazed about the way motor was shipped and the install kit just thrilled him.
Installation was easy and he didn't have to go chase add in parts as they were included in assembly add-on kit.
Thanks again for great service and follow up. Steve you should be proud of all your employees as they are truly professional and are well knowledge of their products.
Again Thanks Arthur McDowell
This whole process with Powertrain is painless. I purchased the Dodge RAM 4.7 liter for my 04 1/2 ton 4-wheel drive crew cab PU. They shipped the motor right to my shop of choice. No core charge if I get it shipped back in 30 days. The warranty is already crazy good. So for a small additional fee I opted for the 5 year unlimited mileage. I looked around a lot before I requested a quote. There are some other good deals out there but even my local shops couldn't come close to the warranty, price and none of them had made engineering improvements over the manufacturer flaws. Every individual I spoke to was very cordial and genuinely wanted to help. When they are that good it is superb customer service. I only spoke to 4 different people throughout the entire process and that included one of their "Tech Geniuses" for a couple questions I had about the product.
This was a good sized purchase for me online. Well would be for anybody i suppose. But the people and the product (My baby is back together and purrs better than it ever did) made this entire process "painless".
While shopping my engine, Powertrain Products made it easy to make sure I got the correct engine information. They maintained contact but we're not aggressively bugging me to purchase. When I decided to order, the financial representative was knowledgeable and made the transaction smooth. I placed the order Tuesday at 10AM. Wednesday at 8AM, I was contacted by the shipping company asking if they could deliver my engine THAT DAY. The engine arrived well packed, protected and in excellent condition 30 hours after I paid for it.
Thanks for the AMAZING QUICK shipping Eddie S (ceo) is amazing and has even gotten back to me after purchase about questions I had. Great product top, but the service is what will keep me coming back.
There are several companies who provide great products , but powertrain had the best communication I felt like. Fast and polite emails from real people.. not to mention the killer machine work that fixes factory flaws.
I ordered a transfer case and was very pleased with the customer service team I dealt with. The product arrived on time and correct. The exchange process went off without a hitch. Great experience will use again.
Great Customer service, fast deliver & detail instructions. Engine runs great. Haven't & don't think I will need it but got for the value & piece of mind. So far great people to deal with.
Excellent product, service and warranty. Very fast shipping.
Great product super fast shipping highly satisfied!!! Would recommend to anyone without hesitation!!!
Eddie was good to his word. Had a few missteps in back and forth communication, but all worked out in the end. Product was excellent as promised Thanks Eddie.
Great Product. 10 Months and engine is purring like a kitten. Expect another 150,000 out of the vehicle. Core return process was easy and the folks are great to deal with.
I waited a couple of months to do my review on purpose. I wanted to make sure that it was a good investment of money. I can honestly say that I am happy with my purchase. If you are like me and the money is tight you want the best bang for the buck.
I bought a rebuilt hemi when the one in my 2004 Durango died at 95k miles. The order, shipping, core return, and core rebate all processed without a hitch and faster than I expected. I was also pleasantly surprised I got the full core rebate back on my old tired block. Thanks Powertrain Products!
I am very pleased and impressed with my purchasing experience with powertrain products. It was fast, easy and very informative. I truly believe my new engine is performing better than the factory engine by horse power and gas mileage. After the comparison of other companies I discovered that powertrain had much better price an unheard of warranty. I will defiantly get my transmission from Powertrain when the time comes and have been spreading word as well as recommending Powertrain to all I come in contact with. GOOD JOB Powertrain Products Inc!!!!!
Came here because the no fault warranty and because of the claims about fixing known Jeep engine issues. Purchased first motor and during install, the oil pressure sensor boss cracked. It ruined the block. It was either fully disassemble the motor (at great expense) to weld the cast iron block and fill the hole, or to call PowerTrain. Luckily I was talked into the $299 No Fault warranty by a friend. After a quick call to PowerTrain Products, a NEW ENGINE was on the way, AT NO COST!! The new motor arrived within a couple days. I'm planning on installing several engines in Jeeps every year, and will surely come back here every time.
Terri, I wanted to take this opportunity to tell you how thoroughly pleased I am with your product and customer service. This was an extremely painless transaction and the motor is operating excellently.
Fast shipping for one, and when I opened the box it looked like new. Sounds great after install and no more grinding noise. Very happy with this differential.
I looked around alot prior to purchasing this engine from powertrain. They really took the time to explain everything to me. There engine was on backorder for 2 weeks when I purchased and I was a little leery to wait but it worked out in the long run. The engine arrived excellent and our mechanic said he was very happy with how complete it arrived. Overall after having this engine for 3 months I am happy I decided to install a powertrain ford 5.4 it runs like a dream! Thanks to Eddie and powertrain products for a great product!!
The shop said the engine was in great shape and they were impressed with the quality, price, and warranty! They even said they are contacting Powertrain to switch where the shop gets their engines. Exceptional product and unbelievable customer service from a company in a field with typically terrible customer relations. 5 Stars from me! Thank you Powertrain!
As a small business owner, a positive customer experience is always what we strive for, Powertrain Products allowed me to provide that for my customer, as well as supplied a quality product, fast shipping, easy core return, and a solid warranty. We will certainly use Powertrain Products in the future..Thanks guys!
Best customer service I've ever experienced! Knowledgeable, friendly, and accommodating. If you need an engine, this is the place for you!!
The customer service at Powertrain Products inc was fantastic. I searched high and low for the best price on a re-manufactured motor for my wife's 2004 Ford F-150 and they were by far the best. Looking forward to a re-manufactured with no problems. Thanks Powertrain Products.
Great customer service and fast shipping! Ordered the motor on Monday, arrived on Wednesday. They also gave me a gasket kit to aid with the install, so saved $100 bucks! Product was good quality, looked like a brand new motor. Also, can't complain about the 4 year million mile warranty, can't get that from a dealer. Overall, I very pleased with Powertrain.
GREAT company! Very helpful customer service, took time answering all my questions. Received my 4.7 HO engine in only 3 days! Will highly recommend Powertrain Products.
The engine is running great, got 650 miles on it now drained Oil at 500 ran a magnet around in the drained Oil and had no metal at all on magnet. I believe it's a done deal, I have been missing alot of power with my old Engine with 198000 hope to get another 200000.
I was very pleased with the professional and prompt service. Every question I had were answered and I felt completely comfortable in making my purchase. Great Attitude, Keep up the good customer relations.
Searched for the best deal on a reman Ford Engine. Found it here and talked with a sales consultant. ALL my questions answered, advise given, easy to order, set up delivery, and had all warranty, invoice and shipping information sent to me via email. I was a first time buyer and was nervous. The process was made simple. I was confident in the product and the delivery. The mechanic that installed the engine knew everything that was expected upon install, the install kit was complete, and the return of the core was simple. Am very happy with everything!
Very happy with this purchase. Quality and price is outstanding. Eddie answered all of my questions promptly and completely. The engine is installed and runs great. Core pick up only took one call. Nice to find a business that does exactly what they say they will do and does it well. This is a great company!
I have a 2011 Wrangler Unlimited Sahara with 55K miles that used over 5qts of oil between oil changes and spun a bearing. I bought this to replace it, and after about 500 miles and it's first oil change, I can say it runs absolutely perfectly, doesn't leak a drop of anything, and hasn't used a drop of oil. I bought the no-fault warranty, but so far, so good, and hopefully I won't need it. Thanks! (Will edit this review in the future if I have any problems.)
Got motor when they said I would, which was fairly quick. My mechanic who installed this motor said in his opinion it looks like they know what they where doing when they fixed and upgraded these motors. Still in break in process but fingers crossed. Love it so far. Thanks and GOD bless.
Awesome product, showed up in high quality packaging and showed no visual signs of use even though it was a refurbished product! They also have very friendly and knowledgeable staff. You don't talk to an automated person! Would purchase more products if necessary.
Came as it says it comes. Bare to the bone so expect nothing except the engine block and it`s innards. Runs strong! Convenient shipping to the garage with the core charge waved, just hope mine got returned in time being it was close to the month before I got the truck back from the garage. Warranty requires you get an oil change between 500 and 1000 miles and I just reached 500. So far so good. It`s what I needed due to the head issues seen up till 2005 models.
For the price it seems like the best way to go. The length and value of the warranty is second to none. I guess we'll find out for sure if anything happens!
The mechanic at the shop that installed the engine, said it was the smoothest idling remanufactured engine he's ever installed. Runs great.
Engine has been installed and all is well! The upgrades for the cam phaser is amazing at how quiet the engine is! I bought 2005 truck new and always thought it was "noisy" from valve train components... Thanks again got a good product at a fair price point! Hope all is well in your endeavors!
So far so good. Product was delivered in a timely manner. It did have a bent dust shield; however Powertrain products refunded some money. That is what I call good customer service! There is a 500 mile break in period, so make sure you allow time before towing.
Very timely delivery of product. It exceeded our expectations and the core return was picked up quickly. Thanks for the great product and service.
We received the motor & super great service from them and quick shipping. I would recommend them to anyone. The motor we put in is doing great so far. We have put about 3000 miles on it already. Thanks Powertrain!!!!
I ordered this engine in February 2014. I now have 25,000 miles on the motor and it's going strong, no oil leaks runs smooth, and has plenty of power. I have no issues with the motor or the customer service reps that helped me purchase the motor. You can't beat the price and service. They also waived the core charge for 30 days. I was pushing the 30 day limit and called to tell them I was running behjnd on the install and the rep extended it by 14 days. Great product and great service. I will purchase all my powertrain products from them.
As of this day I have had my engine for a month and it's working great. No one, I mean no one will beat this price for a Ford 4.0 engine. I have been driving this very in the city and on the highway with no problems.
I stumbled upon my receipt for this engine that I purchased back in 2011 and decided I should write a review to show my appreciation. The stock engine in my 2002 dodge ram blew up just short of 100k miles. I did a lot of research and found this website and was sold. Had the engine shipped out and I installed the new engine myself with the help of my family who has experience building and installing engines. 2 years and 23k miles later, the engine still runs like a dream. The stock engine had a tick in it, but this one purrs like a kitten. Step on it a little bit and it's clean as a whistle. You shouldn't have any reserves purchasing this engine if you're in the market. I do a lot of research when purchasing items like this and was extremely hesitant purchasing something like this online, but it has definitely paid off. Great product and great service from these folks.
Powertrain Products really came through for me when my mechanic had an installation issue. Their team worked with us until we figured out why we had a problem. With the help of their staff, my truck was back on the road, running better that it did when I bought it brand new in 2004. The build quality is excellent, service is about as good as it gets and the price was very competitive. I would recommend Powertrain to all my friends and my mechanic will use them for all his motor replacements.
Can't wait to get my engine! I reached out to several places about a remanufactured engine and this was by far the best engine, and warranty I could find. They were the only company who made me feel like they really wanted my business. Very quick to respond to email and called me the same day I requested a quote to make sure all of my questions were answered. Everyone I talked to was very knowledgeable about their products and warranties. Awesome to do business with and would absolutely deal with again!!!
A+ Great Experience all around with Power Train Products !!!! Ordered a Replacement (Short Block) Engine for our 08' Pontiac VIBE Daily Driver, and couldn't be happier. Found what I needed easily on the Website, placed my order, and had my Quote within 24 Hours or Less. Powertrain also offers a Added No Fault Warranty and Install Kit at an extremely reasonable cost. The Shop that did my work (Christian Brothers) was so impressed with the Install Kit and how the Motor was shipped that they actually opened an Account with Powertrain Products.
The customer service was fabulous. We just completed the repair today, but the care that was taken in getting the differential to us shows that the company cares about the quality of product they ship out. The only issue was the amount of time it took, but then we received it 4 days early. Great company so far. If we need any other drive train components, I will definitely call Powertrain Products first. Thanks for the great service.
Very educated and helpful. The price for a new 6.0 vortec was outstanding. When the motor was shipped it arrived in a few days and I was impressed by how quick it got to California. If I ever need anything I'm going to go through them first. Great to work with.
My order was checked to ensure correctness. Upon arrival i was contacted about my order. They were even willing to speak with my installer to ensure satisfaction of what arrived. Awesome company, I wouldn't hesitate to make another purchase if another of my vehicles blew a head gasket!
I've been using Powertrain for six years now and very satisfied with all they do for you. You can trust the products have been thoroughly rebuilt and work properly. The people there are very helpful if you needed installation tips or pretty much anything about the products. Thank you powertrain!!
I give Powertrain a 5-star rating because that it the level of service and knowledge you get with them. From the sales people to the shipping department, you don't get any better service from any other company. I bought an engine from them, and they delivered it on time as promised, and followed up to ensure I was satisfied. Can't beat that!
Engine came packaged perfectly and had all gaskets needed to complete job with easy to follow instructions on what to do. Staff was helpful with the core return info as well. Had a very smooth transaction and am pleased with the performance and assembly of my engine.
Buying an engine is a scary thing there are a lot questions. I like straight answers which I have been given from all the improvements that they have used to make the 5.4 3v better. We all know those problems with the OEM ones. The warranty sounds awesome and that makes buying this engine less stressful. In reality i hope i never have to use it but knowing the good quality warranty I have will get me up and going When I found Powertrain Products is were I stopped shopping for an engine as they provided everything I need.Call these guys if u want straight answers. Will update when engine is in place and working thanks.
I did some Internet research on various companies that sell remanufactured engines. I went with powertrain because I liked that they fixed the spark plug problem with these engines and updated the cam phasers. Nobody else seemed to do it, and those are the most common complaints with this motor. Considering that the price range for this motor is about the same from all of the companies I looked at how would I not go with the company that went the extra mile. Overall my experience was great. Every company representative that I dealt with was professional and courteous, and responded to my correspondence quickly. Shipping was a breeze and the install went smooth. It even came with new VCT's . I didn't remember seeing that when I ordered but was happy to see them. One less thing to worry about. I can't speak for how any of the other companies handle their business, but I can say that working with powertrain was a pleasure.
I want to thank powertrain for having my transfer case in stock and gettingme back on the road.
Everything they said was true. If your not using these professionals your missing out. As I've always said go with the best and forget the rest. This company is great.
I could not be happier with the engine. Has not use any oil during the break in at all. Everything works perfectly. The shop that installed it commented that the installation instructions and installation kit were excellent. I will definitley buy again.
I ordered a motor for my sons 2005 F150, and the entire process was easy. They sent the motor in a crate, we had it installed, put the old motor back in the original crate, and then they arranged for the final pickup. I would definitely use them again, because my son's motor has worked flawlessly for about 8 weeks so far.
Second time dealing with Powertrain, great service from Eddie and the engines worked out great.
I'd like to take this opportunity to say, "thanks to Powertrain & Fletcher staff's for making this possible". I hope it's a job well done & money well spent. "Merry Christmas & a Happy New Year"
I just wanted to take a moment to say thank you for the superb customer service that your company provided me during the August-September timeframe. I'm so glad that I chose to do business with your company. My dealership had quoted me $7800 for parts and labor on a MOPAR 4.7 V8 engine replacement. You were able to beat their estimate with a superior product by thousands of dollars! My remanufactured engine runs perfectly! Your staff were professional, polite, and thorough from the very first contact and during every stage of the process. My experience was consistent with each department. Many thanks to Ronnie and all of the other professionals I spoke with. I have already recommended your company to several friends and coworkers and will continue to do so. I will look to you first, should I need a product you offer in the future. Thanks again and job well done!
I'm very happy to say I just took my 2000 Dodge Durango motor out because of a motor knock and found this site for a remanufactured motor because thay are the only ones that mention fixing Dodges wrong doing in the 4.7 motor.I'm hoping to get my motor by the first of Feb.Will let you know how it goes Thanks Update 4/1/2013 Well I honestly forgot to follow up as we were happy to have the vehicle back and operating properly. Powertrain delivered the engine on time and our mechanic slammed it in. We got the truck back in a few days and it runs like a new vehicle again. We actually had a problem a few days later and took it back worried that it was the engine. We called powertrain and Andy in warranty dept was there to offer help if needed. It turned out that two of our injectors had a problem and the mechanic says this may have caused the problem with the first engine. Don't ignore those engine lights Andy says !! It saved our reman engine . The mechanic got us back together and we are very happy with this engine and the service . Powertrain is honestly a good group of people who are there to help. We are happy we have them the business.