How do I return an item?

Can I return an item after delivery?

Return Policy


 The customer should be aware that it is very costly to ship these items. We charge upfront only a fraction of what the shipping actually cost. It is misconstrued that the return of an engine should fall in line with say Amazon. We ship items to our customers that are skillfully remanufactured and very expensive. We must re-test and in some cases dismantle all returns to insure anything resold is 100% the quality another customer would expect. 

 In the event of a return the consumer will forfeit all freight charges paid upfront. The actual return shipping of the unit must be arranged by the purchaser. They will be responsible for it's actual cost and will need to pay the freight company directly. Any damage incurred by the shipping company will be the responsibility of the purchaser. There will also be a 10% restocking fee applied to all returned products deducted from the refund. Refunds will be processed within 14 days of the return of the product and be applied to the original payment source **no exceptions**.

 Special Order Items - All special order or special build items are not returnable for credit these sales are final so please ask any questions up front.
 Installed Items - Any item that has been installed and/or ran is not returnable.

Please be sure to get the RMA# from your sales person in order to start your return process. The RMA# must be clearly visible on the item returned. It's returned without an RMA will be refused and returned at the purchasers expense.

 If you have any questions we encourage you to ask before paying for any item we are here Monday - Friday 8:30-5:30 to answer any & all question. Also in most cases emails on the weekend or holidays will be answered within 24 hours.